The first conversation after time off sets the tone for the return. Done well, it makes someone feel welcome and gives them a plan. Done badly, or not at all, it can make coming back harder than the absence itself.
The aim is a supportive, practical conversation about work. You do not need to know the details of anyone’s health, and they do not have to share them.
01
Before they return
- Read any fit note or occupational health advice, and check with HR on process.
- Agree with the employee what, if anything, colleagues will be told.
- Book the conversation for their first morning, somewhere private.
- Think about what has changed while they were away, and how to update them without overwhelming them.
02
The conversation
| Question | Notes |
|---|---|
| Welcome back. How are you feeling about being here? | |
| Is there anything you want me or the team to know, or not to know? | |
| What would help in the first few weeks? | |
| Are there any parts of the job you are worried about? | |
| How would you like us to check in, and how often? |
03
The return plan
| Agreed | |
|---|---|
| Hours or phasing for the first weeks | |
| Workload and priorities | |
| Adjustments, if any | |
| Check-in dates | |
| Who to contact if things get harder | |
| Review date |
Remember
A phased return is a plan, not a test. Expect some ups and downs, keep the check-ins going after things seem settled, and adjust as you go.